Microsoft to Acquire Tellme
Networks
Combined expertise will bring the power of voice technology to everyday life.
REDMOND, Wash. — March 14, 2007 — Microsoft Corp. today
announced it will acquire Tellme Networks, Inc., a leading provider of voice
services for everyday life, including nationwide directory assistance, enterprise
customer service and voice-enabled mobile search. Microsoft and Tellme share
a vision around the potential of speech as a way to enable access to information,
locate other people and enhance business processes, any time and from any device.
Combining Tellme’s talented people and expertise in high-volume voice services
with Microsoft’s platform, resources and worldwide customer reach will
inspire new and innovative solutions.
“Speech is universal, simple and holds incredible promise as a key interface
for computing,” said Steve Ballmer, chief executive officer of Microsoft. “Tellme
brings to Microsoft the talent, technology and proven experience in speech that
will enable us to deliver a new wave of products and revolutionize human-computer
interaction.”
Tellme is a leader in voice services for the phone, including its popular
mobile search services on 1-800-555-TELL. Founded in 1999, the privately held
company answers millions of calls every day for information such as finding local
businesses, driving directions, sports scores, stock quotes, weather, news, movie
show times and more. Businesses use Tellme’s voice services and platform
to provide customers with voice-access services ranging from banking to package
tracking. These services are built on Tellme’s voice platform that analyzes
caller requests to continually improve the system’s accuracy and overall
caller experience.
Potential areas of development resulting from the deal will range from hosted
voice-enabled customer service solutions that complement Microsoft’s existing
unified communications offerings to voice user interfaces in existing Microsoft
products to search services on mobile phones that integrate with Live Search
for mobile offerings. In addition, developers and partners will be able to build
new speech-based solutions on top of a scalable, standards-based voice-enabled
applications platform.
“We’ve made great strides in speech technologies, but have only
scratched the surface of what is possible,” said Jeff Raikes, president
of the Microsoft Business Division. “The acquisition of Tellme will bolster
Microsoft’s existing speech capabilities, bringing both immediate and longer-term
value to our customers and partners.”
“Tellme was founded with the idea that anyone should be able to simply
say what they want andget it from any device, starting with the phone,” said
Mike McCue, co-founder and CEO of Tellme. “Now, with Microsoft, we’ll
be able to extend that vision to millions of businesses and consumers around
the world.”
This acquisition will mark an important step forward in Microsoft’s
strategy for delivering software plus services that put people at the center
of technology solutions in the office, at home and on the go. For more than a
decade, Microsoft has enabled speech, handwriting and touch as forms of natural
user input, making computing and digital devices easier to use. Combining Tellme’s
technologies with Microsoft’s existing and future products and services
will help improve the way people use voice to find, use and share information:
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Unified communications. Tellme’s
voice-enabled services and solutions for enterprise customers complement Microsoft’s
unified communications voice services portfolio. This will allow customers and
industry partners to build highly scalable voice solutions that leverage rich
identity, presence, messaging and application integration. |
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Speech platform. Tellme’s robust voice-enabled
platform helps open new doors for Microsoft’s hundreds of thousands of
developers and partners to build innovative speech solutions based on open standards. |
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Mobile services and search. Tellme’s speech expertise
and work in mobile search, combined with Microsoft’s innovative local and
mobile search offerings, will help take the mobile search usability experience
to the next level. |
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Software plus services. In the long term, Tellme technology
will enhance Microsoft’s many voice-enabled applications, including the
Windows Vista™ operating system, the Microsoft Office system, and mobile
applications such as Windows Mobile® and Windows® Automotive. |
Financial terms of the acquisition were not announced. The deal is expected
to be completed in the second quarter of 2007. Tellme, which has more than 320
employees, will continue to operate from its Mountain View, Calif., headquarters
as part of the Microsoft Business Division. Following the closing of the acquisition,
the Tellme business is expected to be maintained, and members of the Tellme executive
team and staff are expected to join Microsoft.
About Tellme
Through innovation and design, Tellme improves how people and businesses use
the phone. By combining Internet data and a voice interface, Tellme radically
simplifies how people use the phone to get the information they need every day.
Today the company powers billions of calls to hundreds of phone services used
by more than 40 million people every month. Some of the applications running
on Tellme’s platform include business search on 411, information search
on 1-800-555-TELL as well as customer service and ordering for companies like
Merrill Lynch, E*TRADE and American Airlines. Headquartered in Mountain View,
Calif., Tellme’s goal is to let anyone say what they want and get it, from
any phone.
About Microsoft
Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader
in software, services and solutions that help people and businesses realize their
full potential.
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